Testimonials

My experience with Dr. Balsiger was very positive. He is very professional and seems very caring. He makes it very easy to talk to which to me is a great quality. Ana Hernandez

Appointments are always very satisfying explains all questions and spend quality time and efficiently

Dr Mahajan is very knowledgeable and efficient in his exam session. I have known many physicians and neurologists. He is now my choice for family care.

Great experience meeting and consulting with Dr.Mahajan.

Great group vibes I think we will get answer's soon. I feel like help is on the way

Me gustó mucho ir a ese doctor, me atendieron rápido y muy bien

So good

Very happy with my visit.

I took my wife last March 27 . Up to today April 19 Desert Radiology have mot received the referral needed for the MRA of my wife . I was told when I followed them up that it takes the 2 weeks to send a referral. It's been more than 3 weeks since and DR told me nothing has been sent to them yet.

Medical care is first rate but dealing with the practice's office personnel regarding appointments and authorizations is horrible. It takes hours and is maddening. Each time I ponder whether I am enamored enough by my Doctor to go thru the process another time. When things are finally set, dealing with your web site is annoying too, as are the repetitive confirmation notifications.

Dr. Balsiger and his staff were very helpful and thorough. They answered all my questions and made a plan for my treatment and tests. I felt very comfortable and confident.

Dr Mahajan is good and thorough. I recommend the office except for the waiting time in the front office. Its too long and is caused by booking too many patients in a narrow window.

Professional team.

Satisfied

Long wait to see the doctor but test went quickly.

Dr. Balsiger took a lot of time and discussing my issues with me. He was very patient and thorough talking about my health issue and next steps. Very congenial and professional. I would highly recommend him.

Had very good experience. The technician was ve

Caring and professional.

Dr. Mahajan is fantastic, very concerned how I was doing The only thing that doesn't make it a ***** is the appointment waiting in office OR to see him, a 3month waiting timeframe. He is well worth the wait. We just need to clone him

Awesome Dr . Very kind, patient,friendly . Don’t mind spending extra time explaining treatments needed Best neurologist I’ve seen since I needed to see a specialist Thank You Dr Majahan For being Caring Dr . God Bless u and keep you safe. Dk

Good service. Long wait in waiting room.

Team is ready to find answeres and I hope i have found the right place.

The doctors seem very nice and patient with my health needs. I look forward working with them both on my medical care. The medical assistants were very nice. I wish they would have submitted my prescriptions to the pharmacy faster, but other then that everything went well.

Very professional

Dr. Riggio was fabulous---my mom was in Sunrise Hospital for an angioplasty and ended up suffering several strokes and seizures. Dr. Riggio was so caring and thorough and really tried to get to know my 95 year old mom. (as well as my sisters and me). He is a rockstar!

Dr Mahajan is a wonderful doctor He takes his time and listens to what You have to say. And if you don't understand something he will explain it to you. He is very kind and understanding.

Good service, very attentive

Loved the way he explained everything in detail so I could understand what I have. Felt very comfortable in his care as he is very thorough!!

Great doctor! Asked a lot of questions, took his time and showed a true interest in finding a solution.

Muy buen servicio y muy amables!!!!!

Dr. Mahajan is very patient to discuss my medical issues, and he is also knowledgeable about his expertise. I am satisfied with his professionalism.

Dr. Balsiger was very knowledgeable and informative during my appointment. He listened to me and I look forward to working with him in managing my care.

Jennifer was very professional and caring

I always recommend for friends to go see Dr. Mahajan at the neurology specialty. Because he is an amazing doctor and I've had him for the last 67 years and I have been happy with the treatment that I received from him as a doctor. The office staff are very nice young people and truly wonderful to have a staff such as Hughes helping because they definitely care. I wouldn't trade this in for anything.

Muy buen servicio

Dr. Mahajan was great and staff are very helpful. I would recommend them very highly.

Very nice people and the doctor thinks

Dr. Mahajan is a wonderful doctor. He made me feel good as to all the procedures and explained everything very well. He and his team are warm and very professional.

Wonderful doctor

Caring, funny, charming & incredibly knowledgeable!

Excellent Dr.Easy to talk to and takes his time with me to address my Neuro needs.

I came to this state from Minnesota,going to Mayo Hospital and being helped by top Neurologists in the nation. The Neuro-surgeon at Mayo in Rochester,MN had diagnosed me with a particular form of Epilepsy, multi-forms of seizures, Pil resistant Epilepsy,his practice is one highly regarded to study this and my form can not be helped except by dealing with a neurologist who knows his field of study and can apply it to me. I have never even met Dr. Balsiger and that seemed just fine with them. He never responded to my many emails and calls on the wrong medication and seizures I was having and only could see his Nurse Practitioner Jennifer Walsh,who also confirmed that she was good enough for me to see. I don"t know about all your situations out there,but I will not lower my standards from top notch Mayo Neurologists to money hungry practitioners and their doctors.

Dr. Mahajan provided both my husband and I with 5 Star care, concern and a loving heart! This doctor really and truly cares about his patients. I was completely " blown away" when he stepped and took over what was a very difficult situation. Thank you Dr. Mahajan and Nurse Co for showing what love and concern look like. God Bless you both!!

Thought I did have to wait over a hour on the appointment he was very good and very professional

Dr bossinger is great but the rest of his staff it's ridiculous not happy with them they're not on top of things they're not taking care of getting messages to ball Center they're not taking care of the fact that she has seizures and that she needs to be seen by balsinger when he says not five six months from now she's got major problems and they're just totally dropping the ball so it's he's an awesome and yes I'd recommend people to see him but if his staff continues the way they are I would not recommend them

Dr Balsiger always takes his time and explains things, he is kind and professional

They were Awesome thank you all.Great Experience.

It was great

Excellent

Excelente

Dr. Mahajan was personable, sincere and caring. He took the time to discuss my medical issues and outlined a comprehensive plan to address them. This was my first visit with him and to this practice, but so far I am very pleased and would recommend him to others.

Dr. Mahajan and Jen W. were amazing. This was first time I have felt cared for after a month of uncertainty and being kicked back and forth between other practices.

Very knowledgeable nice and professional

Always takes great care of mo

My first time here so, I didn’t know what or who to expect. What a pleasant surprise; Roberto my clinical tech was just so great and made me feel relaxed and comfortable with a touchy procedure; very professional and a cutie. I then waited a bit on the docs prognosis and he was great as well . I would highly recommend your primary doc send you here for Neuro testing as it seems I’m experiencing Satica. Everyone was so helpful and kind. Thank you, Christine Brack/ FYI I'm age 82 and happy with their service.

Dr Mahajan is the most thoughtful intelligent doctor in all of las vegas

He is good and nice to talked to.

Dr. Mahajan is so wonderful! I've suffered with migraines for years and he is so helpful, so kind, and so knowledgeable that I finally feel hopeful someone can help. I would absolutely recommend Dr. Mahajan!

DrMajhjan and his staff were professional and thorough in evaluation. They recommended several test for me to

Great attitude, mannerisms, and easy to talk to and understand.

Celestine is very professional, respectful, asks question about your health and problem you may be having. Gives you advice on things you might be having for issues. Takes time to listen and makes you feel comfortable.

Very comfortable with Dr Janda she is very professional

They handled me with care all the staff members worked great with one another they had the routine down for each client I’m impressed and would recommend them to any of my friends or family,

Very well manured and not in a hurry . Made me and my wife understand what he was going to do by the test he ordered. Answered all of our concerns and explained what might be going on with me. Totally explained what the test was for and what he was looking for.

My name is Stephanie Finch and I am a new patient patient for Dr Balsiger. I was referred by Dr. Mayor who is the best internist in town and I had some experience as far as Tesco but Dr. Bossinger was extremely thorough. Had me do five test and he had an idea for an MRI with additional steps so I am hopeful And can’t wait to get to the bottom of this. It’s been going on since last summer don’t hesitate to refer to this doctor. I am impressed. Thank you for your time. My name is Stephanie Finch. I’m with Realty One Summerlin.

Everyone was very kind and professional. From the front desk to the doctor. Thanks Everyone

Good Doctor.

My time at the office was great.

There can not be a better doctor anywhere on earth than Dr. Mahajan! He’s over-the-top thorough, kind, knowledgable, and communicative. If when we are living back East, I should need a neurologist, I will fly back here to have him help me. Also, the offices are clean and well-kept and the front office women are very efficient and pleasant!

Dr Balinger was very thorough, professional and great with follow-ups. He is an excellent doctor. Everyone at the office were professional, caring, and personable.

I liked Andy. He was concerned what I was experiencing. He gave me something to try

Doctor was Amazing

Exelente comunicación y muy amable

He explained in laymen’s terms which was very helpful . Very caring with a great bedside manner . He listened to my questions and was very patient.

So grateful I was referred to Dr Balsiger’s office after suffering a stroke. He was empathetic, very knowledgeable, & did not rush speaking with me. Confident & hopeful was how I felt moving forward after my visit. The office was very busy but is fully staffed & it is kept very clean. Staff was helpful & kind.

From the time walked in the door, the front desk staff was very friendly and helpful. Then the Nurse that came and got me, made me feel very comfortable. She was very knowledgeable and friendly. Then the doctor walked in and right away my stress left me. He took the time asking me questions and he addressed all my questions and concerns. I left feeling a sense of relief, because prior to my appointment i was very scared and anxious. I would highly recommend Dr. Mahajan to my family and friends.

Great doctor. Vary knowledgeable.He listened to my concerns and gave me piece of mind.

Great listener, always answers my concerns. Great doctor

Dr, Jay Mahajan is very knowledgeable, takes time to listen problems, and explains everything.

Very happy with DrMahajan. He listens to your concerns. And addresses them. Wait is like everywhere else but good doctors are sometimes worth the wait! Thank you Dr. Mahajan!

I suffer from complex chronic illnesses. I have several providers and Dr. Majahan has worked hard to help me live the best life I can considering my health. His office staff are friendly and compassionate. Amy who is his medical assistant is very efficient and excels at her job. I know that I’m in good hands. Thank you!

Dr Jay is a wonderful doctor and I would recommend Him to people who are in need of his help. He shows compassion and makes one feel comfortable in his profession and advice of things that maybe problematic on our body. He makes me comfortable because he shows great skill.

Dr. Hands and his assistant, I believe Roberto, were very prompt and considerate. They explained the process and that there would be mild symptoms. Dr Janda also explained that even though the procedure was quick it would provide all of the data needed. Information was promptly provided to my referring physician. Thanks

Dr. Mahajan has excellent bedside manners and takes the time to address the patient’s questions and concerns. Wait times may be a little longer depending on the patients of the day, getting all their concerns addressed without being rushed. I would highly recommend Dr. Mahajan! S. Eudy

Dr. Mahajan took his time and listened to my concerns. I left feeling we had a positive path forward.

Always a very positive visit with Dr. Balsiger get's me setup and ready to go with my Botox injections. His staff is very friendly and attentive and treat me excellent! Thanks for everything

From the front desk to the back examination room. Every thing went smoothly. Fantastic Job Every one

I would not recommend getting any CBT scans or MRI they do not try to follow up with an appropriate timeline. A new patient gets scheduled right away but an existing patient has to wait until September for results that is ridiculous. If there is something wrong with you good luck.

Everything went as scheduled

While I was in the office with the nurse ( around 10:00 or10:15) I was also answering questions on the phone from someone else connected to your staff. The nurse in the room asked for them to call me back to complete his questions so she could continue her exam. He said he would call me back yesterday at 1:00 pm but he never did.

Although not the diagnosis I was hoping for Dr Kamen explained everything in detail and let me know what to do and what to expect going forward.I sense that he will go above what I have come to expect from most L.V. doctors..

What a horrible experience. I have trigeminal neuralgia and am in constant pain. An MRI and an EMG were ordered and more than 3 months later, the results have not been discussed with me. The medicine prescribed, no longer works and although I have left messages concerning this, no callbacks have been received. I wouldn’t wish trigiminal neuralgia on anyone, but maybe if they could experience it for just one day, they wouldn’t be so quick to neglect their patients.

very good

Dr.Jay Mahajan was very gentle and understanding of my wife's illness. He made my wife and I hope that her condition can be controlled. Thank you Doctor in making us hopeful

Dr Mahajan was great. He was very professional and at the same time so personable, and genuine. He listens and spends the time necessary to answer any questions. I was very impressed and felt totally comfortable from the start. Highly recommend this Dr. Staff was also great from check in to check out.

Tuve una excelente entrevista con el,lo recomendaría

Good

Lovely offices, nice staff, great doctor! Just give yourself a little extra time for the parking.

My Experience with Doctor Jay Mahajan was brief. But he seems very friendly and caring about he’s patient’s. Immediately I new I came to the right place. And right after my appointment I felt a sense of hope and relief.

They are very pleasant and calming

Dr. Mahajan saw my father for the first time two weeks ago. He is kind, caring, and takes the time to listen to your concerns. His staff and NP are also extra friendly and courteous. I’m glad we found the perfect neurologist and team! Thank you

Dr Mahajan is a very kind, pilite, professional. Answers all my questions concerning my medical issues. It's truly a great doctor.

Dr. Mahajan is always a very caring doctor and makes you feel comfortable.

Very satisfied with the care I have received.

Y

Compassionate, caring, kind, and took his time. Wonderful doctor

Muy buena atencion y rapido sale uno

The doctor really listens and cares about his patients

Dr Mahajan was great and caring,the staff was very professional

Totally satisfied

Very polite and professional staff. The entire visit was trouble free.

Dr Mahajan is the best. He’s so kind and patient and always makes himself available when you need anything.

Dr. Jay is amazing. He listens, explains issues/diagnosis thouroughly, and makes sure you are aware of all possible treatments/outcomes. Sometimes you wait a while for an appointment, but he is there in an emergency and VERY much worth the wait to see. Thorough Dr.'s are hard to find in Vegas, he is a true gem.

I had an appointment for trigger injections. I have been a patient for a few years. The care provided has been exceptional. Dealing with the term Parkinson’s can be terrifying. The doctor ordered tests that indicated I had Parkinsonisms not the disease. I had seen another local neurologist and that experience was horrendous. Thank goodness for Dr. B!

Very extensive tests. Felt very comfortable with Mira.

I think Dr.mahajan is a very diligent doctor and expresses his medical knowledge Ina very professional manner. I am very satisfied with his advice and vey comforting to work with him. He shows compassion and can tell you in an understandable layman’s language what he needs to let his patient know. A great doctor!

My experience was positive.

Everyone was... Personable, Profesional, Prompt, Cleanliness, Friendly.

It was a great experience

Outstanding!!!

Dr. Vickers has been my Dr. for a long time. She is so thorough and has given me many comprehensive tests to accurately diagnose my medical challenges, to find the special treatments, and/or to rule out what is not appropriate for my needs. When necessary she refers me to other specialists to assist me. Dr. Vickers spends careful time with me and explains detailed information so I am able to understand what she is planning for me. She is a very caring person. Dr. Vickers blends well with my occasional jesting, BECAUSE she decorates her personality and professionalism with a few grains seriousness, then mixes it with a few grains of joy. I admire her very much.

The care and bedside manor demonstrated by Dr. Balsiger and his staff was terrific. My father and I were there for dementia issues and the experience was made much better by the soft personal touch and treating us as humans and not just another file or patient. Thanks!

Dr. is a very knowledgable and caring physician. I always enjoy seeing him!! Walter Carnes

I had a really good experience here. This was my first time visiting, so I had no real expectations. But let me tell you, I got a surprise. I checked in 10 mins before my appointment, was taken back at my appointment time, Dr. Balsiger, came in 2 mins and stayed with me answering all my questions until I was satisfied, he examined me, explained it all and made me feel seen, heard, like I was finally going to get help from someone who cared and wanted to help me. He made me good and gave me hope. He even came back in to check on me, because I wanted to show him something, that I couldn't find while he was in the office. The office was clean, the staff were all friendly and knowledgeable and made you feel welcomed. I most definitely recommend Dr. Balsiger and his office.

So sorry I didn't mention this name. It was Dr. Jay Mahajan that my husband saw on the 29th of February. We were also greeted with a smile and a hand shake after he sanitized his hands when he walked into the room. So respectfull.

Dr Mahajan is one of the best Neurologists you can find in Las Vegas. He has taken care of me since Dec 2020 after being in a bad car accident and having multiple TBIS and seizures over the years. Although I have struggled with memory and post concussive syndrome, I can distinctly remember his kind eyes, affectionate tone, and nurturing energy every time I see him. He ensures that all your medical needs are met through medications, testing, referrals, and therapy. The technicians and office staff are kind and patient with you as well! I recently had my 3rd NVG/EMG test here, and it was an amazing experience. My first test at a different office was traumatizing, and I have ptsd so I was very anxious. Roberto, my technician reassured me and used new updated tech that uses sticky pads to stimulate the nerves for half the exam. I was surprised by Dr Mahajan for the last half of the test, where they use new 22g needles compared to the old thick ones a lot of neuro offices still use today. There may be slight discomfort but it's not painful at all. It was a healing experience and eased my mind so much.. just knowing that I am in good hands in a place that cares for their patients and updates their technology to ensure the best results and less painful experiences. I wrote these notes down after my visit so I wouldn't forget. ☺️

It was my first visit with Dr Mahagan and I was pleased with his way of making me comfortable. He showed concern and I would recommend him and the clinic without hesitation.

A bit hurried

Great

I had an appointment last October with NP Foster but before the appointment, the office called and cancelled, and I have been calling ever since trying to get an appointment. The call goes to an automated system, I leave my name and number, and no one calls back. My meds (levetria) are about to run out. Help! Dan Simon DOB: 03-19-1949 Phone: 702-651-9839 Mobile: 702-273-9021

I am a patient for several months everyone is very professional always ready to help answer your questions politely.

I truly appreciate the Dr, and Andres tenderness, meek, kindness touch towards me, as an African Woman. Thanks a Million

In and out very professional

Everyone I met were very professional and helpful. Dr. Mahajan was very informative by explaining my symptoms in detail. He took his time to answer all my questions.

Experience was very good

Four star only because you cannot call this establishment. When I originally called for a first time appointment, I remained on hold for two hours, and twenty one minutes. But once we did hook up, I was scheduled a week later, once I actually walked in the door I was met with five star professionalism.

EXCELLENT EXAM BY DR DR PAUL JANDA AND DR CORY NICHOLS. FOLLOED BY NERVE TEST AND AWAITYING RESULTS. HOPEFULLY I WILL BE ABLE TO LIFT MY HEAD UP HIGH ENOUGH WITH PROPER PHYSDICAL THERAPY. REGARDS DANIEL ROSENBLUM

Everything was good

She was awesome and great

Wonderful doctor. Informative and helpful. Pleasure to meet him. Good listener

Your staff was very nice to us. once we was in the room, you came in and explain the procedure. And then your assistant came in and gave me a pad to work on.

Service was excellent, couldn’t ask for professional service and advice

He is amazing one of the doctors that actually care

On my first ever visit every staff member was very friendly and helpful.

The office procedure moves like clock work. The there is minimal wait time to see Dr. Balsiger. Dr. Balsiger Listens to the patient and makes notes. He is very thorough and takes the time to get all of the details. I am looking forward to a future diagnostic visit. Dr. Balsiger will be in the room with myself and the technician. This is a most professional medical practice. I am very much pleased with this medical practice.

Very professional MD

Excellent experience. Most of it was due to Andne, the technician who preformed the first set of tests. Very patient aware, and wanted to make the experience as stress free as possible. Dr. Janda can in for the follow up, and mentioned that all testing was completed to his satisfaction.

Bernadette, Dr Mahajan and Ruby were amazing. I actually felt like they were listening and addressing my concerns. I was very very anxious and they were very kind and understood my concerns and were kind and understanding. The front desk staff was smooth and efficient as well. I would definitely recommend this office and their staff.

Very impressive, knowledgeable and thorough medical team. Highly recommend

Everyone was so nice, pleasant friendly

Wait too long but doctor and staff were competent

Dr. Balsiger is a compassionate and helpful doctor. The staff is friendly and thorough.

Dr took the time to explain my problem and how he and his fellow doctors will help me

EMG TEST WENT WELL -TECH EXTREMELY PROFESSIONAL. TIME SPENT IN THE OFFICE WAS VERY REASONABLE. AND DR. MAHAJAN ANSWERED MY QUESTIONS. A SATISFACTORY VISIT. THANK YOU.

I am still ill some other he’s good I have an in may

Really caring

Dr. Jay Mahaja, Do his nice and friendly and explained what.to do and rest who work there is friendly too

Staff was friendly & helpful.

Asked to be there 15 before appointment time, and then waited 45 minutes after we were in the room. I am on portable O2 and some times if IO have multiple appointments the battery runs out. Would just like to be seen within 15 minutes of appointment time. I travel 3 1/2 hours to get there.

Fast and professional

Dr. J was so clam and caring. Made feel at ease.

I had an EMG/NCT procedure on February 12, 2024. First, the check-in and waiting time could not have been better. Very efficient and hardly no wait. Roberto administered the NCT (Nerve Conduction Test). Very knowledgeable/Efficient) and just a very nice guy. Dr Mahajan completed the EMG (Electromyography) portion of the test which was painless to me. Dr Mahajan gave me a preliminary diagnosis which was very much appreciated. I can't say enough about the Doctor and his staff at Las Vegas Neurology Center. I am in very capable hands.

Doctor explain test results really well. Very good doctor!

Doctor Mahajan is the best of best Neurologist of ALL Las Vegas!. He’s been treating me before and after my stroke(brain bleeding), he’s very dedicated to his patients. He’s always asking questions about my health, how I’m feeling and he’s always listen to all my answers making me feel more like a family member than a patient. He’s very professional and very helpful, he really cares about patients. Doctor Jay Mahajan

Excellent Doctors. Very knowledgeable.would recommend to everyone. Very though and thoughtful

Excellent service from the entire team

Dr Mahajan he is so nice and very careful listen what I say .Also the nurse are so kind and nice

Doctor attentive from the beginning. He asked me good questions he listened to me. He is very knowledgeable and helped me. Excellent doctor.

Bernadette and Ruby were absolutely amazing. I felt I understood my diagnosis and felt comfortable everything would be done to fix it. Felt at home and simple love them and your stafff

Dr. Balsiger is a GREAT doctor. He actually takes the time too explain things to you and listens to your concerns. He doesn't just tell you what to do he asks you if you would like to do what he is recommending. I would highly recommend him if your looking for a neurologist.

Dr took the time to explain my health issues

The visit was more than EXCEPTIONAL.Weve had past bad experiences w Neurologist in NV, but this Office/Dr./Staff was amazing.I appreciate the WHOLE process. Keep up the GREAT work.

An excellent experience from the first phone call through meeting the appointment with Dr. Balsiger, who is an excellent doctor, very communicative, had done all of his homework and read all of my charts prior. his information was understandable and clear. He has an excellent bedside manner, warm yet professional. When you're in the room with him you are his only patient, he is not distracted, he is totally focused. Also his team is excellent they two are warm yet professional.

Very informative

Dr. Balsigar - I can't thank him enough of my gratefulness. He takes care of my medical need. His uniqueness such as: kindness, gentleness, humbleness, care and compassion, his medical knowledge and expertise, his professionalism and his excellent service made him unique in his field. I know you worked long hours and work so hard to attend to your patients. Despite of my impatience and frustrations in my medical situation, you were there to encourage me and recommended a treatment plan that works for me. Likewise, you lift up your fellow doctors on their field of expertise and teammates. I want to extend my gratitude to Dr Janda, NP Bernadette and the whole team front and back office to a job well done. I found you an outstanding Neurologist in Las Vegas along with your team and deserves to be highly honored, acknowledged and respected. I highly recommend your to patients in need of your expertise. I thank you so much.

Good overall

Very easy to talk to

Very thorough Doctor...I would Highly recommend him...

Awesome Dr. Who takes time to explain issues, outcomes and testing.

Fabulous doctor and office staff. Best office in Las Vegas. Thanks for everything. Thanks much for calling me back!

Dr Balsiger is a dream doctor. I first encountered him in the hospital and consider myself blessed to have randomly met him there. He listens and is very attentive. He made sure I understood and shared everything with me before sending me for treatment. I got the feeling he really cares about you and I would happily recommend him to anyone in need of a neurologist.

I am sick sorry unable to answer review. Every thing was fine

First visit was really good and I was comfortable The staff are so nice and caring I truly appreciate you guys for focusing on my health

Very good service all around!

Dr. Balsiger did a great job. I felt comfortable with him. He answered all my questions. Spent time with me and was relaxed. Didn’t seem rushed to move onto the next patient. I didn’t feel like a statistic. Thank you for that.

When it comes to my medical issues, Dr. Janda was really thorough. In terms of my anxiety around doctors, his manners were fantastic; he spoke gently and made me feel at ease. My confidence that I am more than just a number and that I can truly understand what is going on was renewed by him. Very recommended.

Staff are courteous and cheerful It’s our 1st visit so no feedback on performance of Staff yet, except for Mira’s thoroughness

Great job

Happy to be there the team work is perfect

I would highly recommend Dr.Robert Balsiger for your neurology needs. From the making of the appointment to doing all the test they are thorough with everything. I would go back…

Dr. Balsiger and his team always take great care of my son. Thanks much appreciated

The front office workers, the technicians and nursing staff are wonderful. Everyone is always smiling and easy to talk to. I especially like that everyone takes their time to help you and explain things.

I wish Dr. Riggio still practiced Neurology in RI. My dad was lucky enough to be seen by Dr. Riggio while doing his Brown Medicine residency. My father had these bouts our intense and unbearable pain on the left side of his face....no one could figure it out after a few trips to the ER over a few years we were fortunate to have Dr R who gave him the diagnosis of trigeminal neuralgia...BINGO! That's what he had been suffering from. My dad has been on Oxcarbazepine 300mg it's helping but he gets flare up which are brutal. The the neurologist we see here in RI is eh. 2 things: I wish we could continue to see Dr. Riggio and we are thankful for his getting to the root of our dads debilitating pain! Thank you Dr Riggio - your patients are very lucky they have you to care for them. Bob and Jane Caizzi

Dr Mahajan is the very best doctor and I am very happy to be his patient.His always listen to my problem and answer all of my question .His have a good bed side maner and very caring.

Great experience. Scheduled appointment on time. Doctor informed me of results for all tests taken. Very informative and answered all questions.

Es un excelente doctor, poco como él que llegan y te saludan de mano. Y se preocupa por el bienestar del paciente. Yo lo recomiendo con los ojos cerrados.

Great experience

I always feel comfortable at my neurologist doctor office no matter if I'm having some type of test taken or I'm just coming in for feedback everyone is so nice and polite there I appreciate the way that I'm being treated and I will refer this doctor's office to other people when I leave I feel that I've accomplished something with my health thank you

We are very thankful to Dr. Balsiger and his team, our son has special needs and the whole team accommodates and understands us.

The doctor was very thorough and knowledgeable. Explained everything to me in layman's terms and laid out a plan to take care of my issues. Staff was friendly and efficient. Great experience.

They run the office very affectionate. Dr Janda is a caring and intelligent doctor. He gets right to figuring out what is wrong with you. I was very impressed with him and his office.

Dr Balsiger has a very thoughtful and invested attitude in his patients health. He thoroughly explained necessary tests. Would highly recommend him.

Staff was very friendly. I do appreciated the kind care for my son. Jennifer Walsh was a delight. I left their practice, called my mom and broke into happy tears because these people took the time ask the right questions, listen to our concerns and our/his needs, and start the ball rolling to get him the help and level of care that we have not had for him in a long time.

Wow. After seeing Dr. Jay Mahajan, this is the most hopeful I have felt in years. I have had migraines since I was 14 (15 years) and have seen countless doctors and specialists. It is refreshing for a Dr, like Dr. Jay Mahajan, to sound confident and actually have a game plan. The staff is just as amazing. Taylor, Vanessa, Lily and a handful of other ladies (didn't get the chance of getting their name) were so wonderful and helpful. You really feel like you are in good hands from the second you walk into the office. Taylor, thank you again for reminding me about my purple cup. I am excited for my journey with this lovely team.

Without a doubt I would not recommend this place to anyone. There is little accountability, no call backs and no follow through. Even after I brought this up to my provider, and after a 'mediator' of sorts was sent in, there has been no follow through. If you are in pain or like efficiency or even want an ability to get a hold of anyone - ever - I would highly recommend going somewhere else. Celestina is nice and a good doctor, who happens to work in at a facility for no regard for those who are suffering.

Dr. Robert Ballinger is a very caring doctor. He listens to your problems he comes up with the answers. I would highly recommend him.

Dr.Jay P. Mahajan & Dr.Monica Co,APRN,FNP-BC "Are the Best!" They both provide the Most Excellent care for all their patients. They do such an outstanding job getting down to the problem. They both are remarkable Doctors and Just Brilliant Professionals Doctors. I Love their unique spirit and sweet,and caring Hearst. They are Magnificent Doctors.

Dr. Mahajan is a truly wonderful doctor. He is extremely pleasant, knowledgeable, caring and has great clinical manners - something you don't see too much any more. I would recommend him to everyone. Thank you Dr. Mahajan.

Great service and no wait time. Everyone was so friendly!

No wait time. Very thorough. Was my first visit. Outfront employees were friendly.

VERY PROFESSIONAL

Thanks

Dr Mahajan was very considerate

Great staff very friendly people. Thank yous for everything

Dr. Mahajan was very professional and always makes me feel very comfortable.

Dr. Mahajan was very friendly. We discuss the issues on dealing with. And he went straight to getting me. Set up with appointments to get testing done and see if we can't figure out what's going on.

Dr. Jay was great !!! The 1 hrs wait past appt. Sucked...otherwise it would be 5 stars..

The place was great very helpful people work there

The doctor took your time and listen to everything I said

My exam was done on time.the examiner and doctor Handa did the text together in a very professional way. The text,a nerve conducting text, was kind of scary because electric pulses were used but I did not feel a thing and it was done very relaxed and quick. Now I just have to wait for the results. Thanks!

Profesional and nice doctor very human

I found Dr. Kamen to be very knowledgeable, compassionate and kind when educating me on my husband's condition.

Communication is very difficult. You need someone to answer phone calls

Dr Balsiger was very nice . Explained to me everything he was doing. I hate needles and he told me when to turn away. His assistant that did the EMG was also fantastic. If you ever need to go to someone Las Vegas Nuerology is the best. Highly recommend.

Efficient and polite

Although Dr. Balsiger is an awesome dr. but the staff are the worse of them all. I went back to see start seeing Dr. Balsiger again and that was September 2023. I had to get MRI and other scans. I did finally make an appointment with him and they had me see the PA that went somewhat over the results and told me that I'm out of balance and loose balance because of feet??? We didn't go over the rest of the results, like what's going on with my brain and why I am blacking out, bad migraines and headaches, seeing flashes and sometimes I can't see out of my right out because of the flashes. I waited for 2hrs and we talked for 5min. Now, making the appointment with Dr. Balsiger. These people are playing with my life. I have episodes (blackouts) and they said the soonest I can follow and see Dr. Balsiger again is August 2024. That's a year after I've seen him on September 2023. I overheard the staff tell another patient that, since "she had Medicaid, Medicaid patients has to wait and they do not get 1st appointments unless someone cancels and even then that's not a guarantee because they have to call the non Medicaid patient 1st." I think that's being bias and prejudice with Medicaid patients that needs to see the neurologist more than once a year. Now, the issue with my botox migraine shots. My insurance approved my medication in September 2023, someone called me to make an appointment for my shots October 2023. I have been trying to make an appointment for 3 months for my shots since October 2023. I've called and left messages, texted, and sometimes when I was put on hold, I was on hold for 30min and someone would pick up and hangup the phone. I did this every other day for 3 months. It's now January 2024 and I still haven't heard from any of Dr. Balsiger's staff. I don't have an appointment BUT they have charged my insurance for my botox medication... That charged was since September 2023??? What is going on with these staff??? How are they trained, and they are VERY rude like u owe them your life so u have to be nice to them, do as they say and don't talk back??? There was the one lady that made me stand and wait for her to check me in for over 1hr and she told me later that my appointment was not for there, it was downstairs so she didn't even check me in. That's after waiting and standing in pain for over 1hr. I asked her why she didn't just tell me ahead of time that my appointment was downstairs, she didn't have an answer, instead she told me to go back and take the elevator 1 floor down. THE STAFF AT THE LAS VEGAS NEUROLOGY ARE THE WORSE I HAVE EVER SEEN/ENCOUNTERED. THEY MIGHT LOOK PROFESSIONAL BECAUSE OF THEIR BLACK OUTFITS, BUT DON'T LET THAT FOOL U BECAUSE THEY ARE ANYTHING BUT PROFESSIONAL. IT DOESN'T COST TO BE NICE AND HELPFUL. I WILL LIST NAMES WHEN I'M DONE GOING THROUGH MY AUDIO RECORDINGS. I HATE TO SEE ANOTHER NEUROLOGIST BECAUSE I THINK DR. BALSIGER'S A GREAT DR. BUT TO HAVE TO PUT UP WITH THE STAFF WHERE HE'S AT, IT'LL BE THE DEATH OF ME... THANK U FOR BEING A GOOD DR. DR. BALSIGER, BUT I WILL HAVE TO SEE ANOTHER NEUROLOGIST AND HOPE THAT THEIR STAFF IS BETTER THAN THERE.

He and his staff were wonderful. I had a small stroke a few weeks before I was referred to them. They took really good care of me in the office. They explained about what caused the stroke and how to better home care myself.

everyone was nice, experience pleasant, kept undated when it would be my turn with doctor. doctor was very nice and took his time to explain and answer questions.

Very good at what they are doing and quick once you get called back

As far as the testing went it was fine…Got there at 10:35 am and got the paperwork done and sat down about 10:45. My appointment was for 11:00 am and the room was cleared out and people kept coming and being called before me,so at 11:50am I asked the girl what happened and she confirmed my 11:00 appointment and said she would check. Ten minutes later she came back and said the doctor would be out in 2-minutes. It was about 7 or 8.When I asked why it took so long I was told they were busy. When I mentioned 10 or more came after me and were called right away, there was no comment. Again,the the testing was OKAY, but my service wasn’t,a long wait with no explanation.

The wait was short. The Tech that began the test was professional, respectful and personable. Dr Mahajan completed the test and as always was amazing. Everybody there put me at ease and helped me relax for a very uncomfortable test. I highly recommend them.

The entire time I was in for my appt staff was super nice and attentive . Went by fairly quickly and felt like I was actually begin taken care off instead of begin brushed off . Definitely will be recommending!

Fast and efficient getting to back office, PA and Dr couldn’t have a better bedside manner, loved my experience

First visited with Monica Co, APRN, FNP-BC after she examined me, she then went to Dr. Robert Balsiger, DO to discussed which additional testing she felt was needed. Dr. Robert Balsiger, came in to meet us & did advise he agreed with what was being scheduled. My Husband & I felt comfortable with both of them. Thank You, Deborah Ditty

This was a very intimidating experience that was elevated by the doctors explanation. Really good experience

El servicio de Balsiger es excelente, lo malo son sus asistentes. Estoy esperando mi receta desde hace 3 meses y no la mandan a la farmacia.

Accepted both of my insurances. Efficient and cordial front receptionists. Timely, friendly and informative professional service. Thank you all.

Had read my past including recent tests so didn’t need to explain everything.

I waited an hour and a half to see the doctor

The doctor was very knowledgeable and has good bedside manner. The office itself is so organized, they have great customer service, everything ran like clockwork. It was my first time at the Las Vegas neurology center and my first time with Dr Balsiger, I was impressed.

Doctor Janda was wonderful, Michelle Galicia was very thoughtful as well, she was on top of our case. My son is now recovering and this clinic was a good part of it. We are very thankful to Dr Paul and Michelle for their attention.

Excllent ar every level!

Very knowledgeable and informative.. Found out the information I have been trying to find out for a few years and from a few doctors, but this doctor pinpointed exactly.

Dr Mahajan is my very favorite Dr l have. He is always so positive and good natured. He shakes your hand and asks about you and my family. He has the most competent staff that you have access to for anything you need.

Very good day with the doctor

I had an appointment, and i waited more than 1 hour to see the doctor. Let us please respect each other's time.

My appt was with Andrew Volin, Dr. Balsiger asst. A very good visit. Will do a few tests to determine what my health issues are.

I have two separate . Drs there. The one i thought it was ,Was not

I had an excellent visit with Dr. Balsinger, his staff and nurses were great too! I just told my sister in California, I was greeted with a smile, eye contact and a hand shake! Dr. Balsinger was professional and courteous! He’d requested, obviously received and reviewed my previous health history because he was spot-on insofar as his inquiries were so thorough and important! I’m forward to being his patient and getting a resolution to my balance issue and overall health! Respectfully, Liz Smith

Dr. Mahajan is EXCELLENT. He KNOWS neurology. Full stop. It is such a pleasure and refreshing that he explains the what- where- & why of all procedures & tests. Knowledge is empowering as well as power. After giving you information and his recommendations- it’s still left up to you how you’d like to proceed. Dr. Mahajan gives regard and much respect to his patients. Felt immediately. Grateful to have him as my neurologist!

It was quick but well explained assessment and prescription

This was my first visit at Las Vegas Neurology. The staff exceeded my expectations for warmth and professionalism. The wait time was minimal. I believe the physicians really listened and provided me outstanding care and a progressive treatment plan. I look forward to my next visit.

Positive experience

It was a quick check in, doing it online beforehand. Nice doctors and friendly staff. The patients were nice as well.

When I first came to LV Neurology, I was in so much pain with Trugeminal Neuralgia. I cannot describe the pain, only that it was constant and unrelenting. Andy was wonderful. He knew and understood exactly what I was going through and prescribed pain medicine, that helped the very first day. The EMG was painless, thanks to Dr. Balsiger and the tech who assisted. My sincere gratitude to all 3 gentlemen.

Dr. Balsiger is a phenomenal doctor!! Extremely knowledgeable,...extremely friendly,... extremely professional!! I had a massive stroke almost 9 years ago! Scared is an understatement of what I was! Dr.Balsiger was always so positive!!I I was always afraid to go to doctors...but Dr. Balsiger always eased my fears by his very pleasant attitude and comforting demeanor!!

My NP is really going to help me solve some issues.

As always have a good experience with Dr. Balsiger and his entire staff. From the check in to the actual Botox injections they all are very professional and concerned. Always glad to see them all. Thank You

The only thing that bothers me is not getting through on the phone but once I get to the appointment Everything is Great from Check in, to the PA, & All the Doctors that I see to Check out. Overall I’d recommend it.

Everyone, in this office, from the front desk to Edgar to the doctor was very friendly and informative, office was very clean. Wish all doctor appointments / offices were more like this, it wouldn’t be such a chore going. Thank you for making this experience top notch!

Excellent

Everyone was so nice and accommodating. The staff from reception to Doctors were great!!

Very efficiency

Efficient front office and doctor had great bedside manner.

Took a very long time to get dienos and still not sure what going on . I know I am not the only person being seen. But 2 or 3 months is a bit long. And then them saying more tests. And next appointment is in 6 months just have to know that ahead of time.

Efficient and knowledgeable

Efficient, professional, provided test information/ results same day. Answered any questions I had in a kind manner- was not rushed. I was seen promptly with minimal wait time.

Best doctor ever I have nothing else to say he's an awesome doctor I thank God that I found him

Me encanto el Servisio y la tencion que le dieron a mi papa muchas gracias

No.

Very pleased with Dr. Mahajan. Caring, kind, extremely knowledgeable. Feel very comfortable with him. Glad I was referred to him!

Dr. MAHAJAN WAS FRIENDLY AND HE LISTENED TO ME AND SUGGESTED LOTS OF THINGS TO ME. I LIKE DR. MAHAHAN VERY MUCH !!

Good service everybody was friendly and knowledgeable.

He took time to explain everything that he will be doing as far as testing. Gave me all the paperwork necessary to complete testing

Everyone was very nice and professional

Efficient

Very caring. Took time to listen and explain.

Very prompt service Thank you

Excellent

This practice runs very efficiently even though it is very big. I think Dr Mahajan is very good. My only concern is he seemed to talk to fast. I don't remember him talking so fast the last time I had seen him.

Everyone was so nice and professional.

great dr. and staff

I was met with an outstanding Doctor assistant who very thoroughly covered my symptoms and issues. The Doctor then summarized and put a plan in place to determine my healing. I was very impressed.

I can't say enough good things about Dr Jay, he is amazing! One of the best neurologist I have ever met. He is very witty at times and deeply cares about his patients. He is a very sharp doctor. I love Dr Mahajan, I am totally impressed! His new patient. Milarose Dc.

Excelente

Very informative.

Excellent doctor

Doctor was great! Wait time was a bit too much.

Everything was good

Everyone was very nice and very thorough. This is the place I need to be treated at.

The doctors and nursing assistants are fine. Your front desk is terrible. I cant even leave a message to ask for a refill of my seizure medication. Get some people who actually care about their jobs (answering a phone, how difficult) instead of the slugs you decided to hire.

I am very impressed with Las Vegas Neurology Center. Scheduling my initial visit was easy. Dr. Mahajan and his team were wonderful and I felt in very good hands. First impressions are everything and Dr. Mahajan and his team created an excellent first and I am sure a lasting impression.

Seemed to.care

Very good, I missed my last appointment for an EEG. I would like to reschedule the EEG. My phone number is 425-760-1176

Very nice practice, well informed staff and doctors. Thumbs up crew

Great

Good. Everyone was friendly and courteous.

Dr Mahajan is amazing! Very THOROUGH and I greatly appreciate him!!!

I had a great experience today the staff was amazing very nice and helpful and very knowledgeable and caring and very considerate about my situation and my needs. I really enjoyed meeting with the nurses practitioner she was very knowledgeable and concern about my needs and I was very pleased with Doctor. Jay Mahayana he also is very concerned about my needs and very knowledgeable. It is very comfortable with both him and his Nurse Practitioner. I enjoyed my visit today very much thank you!

Great

Dr is always ready to provide me with all the information I need- And continue to evaluate my body on every visit- And answer all my questions-

they help me without just assuming to give me pills I'm very thankful the whole staff was wonderful

Dr. Mahajan is a wonderful and caring doctor!

I first saw Andrew Volin on November 17, 2023. I’ve been been a patient of Dr. Mahajan since 2020, he is an amazing doctor. Andrew Volin specializes in Multiple Sclerosis as well as headache/migraine management. I have had migraines for 30 years, now I’m on prescriptions that work. Andrew Volin explained my EMG results to me, along with some brain scans I had done. He takes his time with you, he ask you if you have any questions, or need anything else. He is amazing, takes his time with you. I didn’t feel rushed at all. He was also able to fill out my DMV paperwork, since I had a seizure in 2017. After my next test, I plan to see him again. He is a Board Certified Nurse Practitioner that works with Dr. Mahajan. Andrew Volin is great, follow ups, or just a new issue. I recommend him highly.

I’m a new patient, which can usually be a long process when seeing a new doctor. I was impressed on how busy the office was and yet I was seen exactly at my appointment time. Checking in online made for a great and fast check in as well.

Responsive to our inquiry

Good experience

Jennifer Walsh, APRN was outstanding for the following reasons: A Positive rapport toward the patient B. Thorough account of patient's medical history C. Depth of knowledge regarding suggested medical protocols for the patient

Awesome people

Check in was each. I was seen very quickly. Everyone was very friendly and professional. My PA was very thorough and I didn’t feel rushed by her or my doctor who was very sweet

I felt like I was actually being listened to with the intent to genuinely help me sort my issues

Everyone at this office was nice and knowledgeable

Great facility

Friendly office, knowledgeable Dr

Dr Balsiger is a very kind, caring, intelligent man.

Dr. Mahajan is the best! He truly listens to his patients and cares about them.

I absolutely love my Dr. Mahajan. He is kind, respectful, professional, and an all-around great doctor. He is extremely thorough. I am so glad I found him as my neurologist.

Dr's were attentive and thorough. That part is good and matters most. Checking out, the girl had a heavy accent and spoke so fast, we couldn't understand most of what she said, even after asking her to "say that again?" a couple of times. We gave up. Our papers were put together half side English and half side Spanish.

Good Service

Dr. Mahajan is always patient with me and open to trying different treatments and testing to help pinpoint my diagnosis.

Dr Balsinger is such a great Doctor and I feel so grateful that he is my Doctor. I also wrote a great review for Dr Balsinger on Google. Michael Deane Houghton

Everyone is so caring and helpful. Dr. Mahajan is the best. He always works so hard to take care of his patients

I filled out my paperwork online so my check in was really fast. I was seen very quickly. The staff was courteous and professional. Dr. Balsiger was friendly and easy to talk to. He explained everything in a manner that was easy to understand, and he answered any questions that I had.

Nice

Very curious and professional Thomas Wilson Very courteous and professional Thomas Wilson

Dr Balsiger, you are my hero, you saved my life, I will never forget it, God Bless you. You are the best Neurologist.

Everyone was courteous, caring, attentive. I did not have to wait. I felt I was in excellent competent hands.

I was impressed

Great appointment with Dr. Jay Mahajan! He listened to my concerns and addressed each one. Great communication. Great plan for improving health conditions.

Dr Janda is the best and the most considerate.

Have started as a new patient with a fairly rare brain disorder. He was very open, honest and willing to take me on as a patient. Am looking forward to his ideas and wilingness to help.

Dr. Jay Mahajan is amazing. He is very thorough.

I’m very surprised that my doctor take time to see me & I really like him. I’m your old patient If I remember in 2019. The whole time I was there I only see Evita Tan (PRN) & I feel like I’m in a time limit. My experience to Dr Mahajan is very positive that I can tell he cares. He listens & very respectful. I’m looking forward to continue under his care. Thank you!

Prompt courteous and professional.

Waited over two hours. Ended up not seeing Dr. Janda and student intern. Saw Andrew Volin. He was very knowledgeable and I was happy with what he said. However 2 hour wait is unacceptable.

Really appreciate Dr Mahajan’s knowledge and attentiveness to health needs! Great communication skills!

Dr. Balsiger is professional and easy to talk to about anything relating to my issues.

The best place and they took wonderful care of me

Despite the 90 minute delay from my appointment time, the tech was very good and with Dr Mahajan stopping by that is always the best- Fight On Baby (as the loyal Trojans say)!

Staff was very friendly. Quick sign in and short wait. Dr Mahajan was awesome, He's very friendly and knowledgable. I will definitely recommend this practice to everyone I know.

He is very professional and care of his patient

Muy bien grasias

Dr Mahajan is an excellent neurologist doctor who is very good, compassionate, caring and kind… He answers all the questions.. He is a doctor who I would recommend

I have only seen him once but he was attentive. He took his time and explained things. He listened well. Only concern is that his soonest follow up availability was 5 months out. That is a long time to wait when your health is in hiatus and you have no idea what is wrong.

This clinic cares about their patients

it was a good experience. I did not get to see Dr. Bausinger. I saw the nurse practitioner Andrew but he was super nice and super helpful listened to me and my issues and was willing to find any way to help

Everything was explained thoroughly. Staff was pleasant and listened to my questions with thoughtful responses.

Dr.Mahajan, is good at what he do. I felt really comfortable in his care.

She very aware of my situation and talked without hurried even though it was late in the day. I enjoyed my visit.

Everyone was very helpful and it went much better than I thought it was gonna be....!!!

Very knowledgeable and very polite

THIS DR KNOWS HIS STUFF!!

He is the best

Wonderful

Thanks

Very attentive and seemed to care about my wife's problems. However wait was a little long

great all around experience. friendly staff! extremely knowledgable and communicative!

Dr Mahajan was thorough and knowledgeable. He took the time to really understand my medical problems and made a plan to get a proper diagnosis.

Acknowledged me

Excellent bedside manner. Totally focused on your condition during time together. But appointments must be booked 10 MONTHS ahead.

The moment I checked in, to the checkout, I felt comfortable. The Nurse Practitioner, Celestine was wonderful, and actually listened to my concerns. Dr. Mahajan explained the game plan cleary for me. Any adjustments needed to call right away. I am so Grateful for this well run office and would recommend to anyone who is going through a new journey in this neurological experience. AAA+

Dr. Mahajan is very knowledgeable, explains things thoroughly, kind and patient.

Dr. Jay is the greatest Neurologist you'll have the pleasure to treat you. He's kept me verticalfor years.

Today was a kind, warm and friendly experience at the Neurology Center. Provider Bolin answered all questions and helpful information that brought peace in a timely manner. Thank you.

Dr listened to my problems happy with results

Waited over an hour for Dr Mahajan to come in to see us. We really like our neurologist as he takes great care of me. It was distressing that they did not have my records from UCLA though.

Great Doctor

Andre was a great help with it came to my nerve test, he was polite and kind.

I would given 5 stars but the wait was about an hour.

Very respectful and helpful and the test was not as. Bad as I thought it was

Dr. Mahajan was very personable, polite, professional and thorough. He took the time to listen and answered all my questions. I did not feel rushed in any way and I liked that.

Dr. Mahajan is very skillful and caring.

Awesome

Front desk staff was very pleasant. Doctor and assistant explained next steps throughly.

He was very sharp MD. Knows what should to be done for my headache & dizziness

Staff was very helpful and knowledgeable and very professional highly recommend this place to anybody.

Súper buen doctor

Everyone is caring and kind!

Dr gives time to listen to our concerns

Everyone are so very professional

The doctor was extremely helpful and made my visit very pleasant

Friendly staff

Excellent!

Quick and fast. Everyone was extremely welcoming and helpful.

Making an appointment was challenging. I requested a new appointment and got 1/2 a voicemail response almost one week later. I ended up having to call and make an appointment. Their service to request an appointment via text does not work and nobody responded back. I was supposed to get new patient paperwork sent to me before my appointment, which did not occur so I had to complete before my appointment. I was told to arrive 15 minutes early which I did and my appointment started 30 minutes late. So I might as well have come when my appointment was scheduled so I wouldn’t have waited so long. There are only bathrooms with one unit and there was always a line to use the bathroom.

I was impressed with every step of my visit to the office. Love Dr. Mahajan’s manner. I would definitely recommend to anyone looking for a neurologist .

The Staff was so helpful and nice . So thankful for all their help to get my condition figured out .

Very pleasant treated well with respect I would recommend their service to someone in need great experience

It was fast and the employees were very personable.

Excellent

Dr very friendly! Resourceful referring me to another Physical therapist to get more treatment for my medical issue. Also referring me to have MRI n blood tests to evaluate what’s going on with my nervous system.

Nomas muy tarde las citas

Only saw Andy.

Quick. Knowledgeable. Friendly. Efficient. Easy check in when you pre-register

DR. Mahajan is very kind , thorough, & does not rush you out of the office. He leaves no stone unturned. I would HIGHLY recommend him.

I really liked Dr. Mahajan. He was professional with a terrific bedside manner.

Initial contact & getting an appointment was a struggle with very long hold times on phone & staff saying they would call back & didn't or getting sent to be voicemail after being on hold for 20 mins. Online checkin also made me feel a bit uncomfortable signing forms as it did not allow you to fill in the form & only allowed for signatures. Once I finally got an appointment everything went smooth.

The staff is very caring and friendly they're very thorough and walk you through whatever procedure you're having that day and they go out of their way to make you feel comfortable.

good experience

Very interesting in what’s going on with me and wanting to help I really appreciate his kindness and his wanting to help me

Excellent staff, everything was explained. Made me feel better about what I was having done.

Respectful, informative, professional, personal; from check-in thru medical assistant thru dr thru check-out.

Nice and Took time to answer all my questions.

5 stars for Dr. Mahajan and NP Volin. I wish the same could be said about front desk and scheduling department. That is work in progress. I'm confident that it will change.

It took me an hour and a half to be seen by the doctor.

Brief wait to see doctor. All needs n future treatment, if needed , was clearly explained. Personalities of desk staff WS excellent.

Gteat

I was forgotten about and left waiting for 1 hour. If I hadn't gotten up to check I never would have been seen. There was a miscommunication between check in and the back staffing area. It is a very busy place so I just waited patiently and didn't want to be a complainer. After all was said and done I was very happy with my interactions with Mira, PA and Dr. M., who I found to be very personable and professional. If it weren't for that snafu I would have given 5 stars on the experience. Even though there seems to be excessive staffing at the front desk I waited about 10 minutes in line while many of the staff sat idly and only one or two were checking in patients. Something needs to be fine-tuned there. My whole time there ended up being 2 1/2 hours and I needed to cancel somewhere else I was supposed to be that afternoon.

My first visit to Dr Mahajan and I was very impressed the way my needs was met. Very professional in all way. Very certain that I will recommend Dr. Mahajan and the Las Vegas Neurology to my family and friends. Job well done!!

Very friendly

The gentlemen that did my nerve test was wonderful. So pleasant and efficient. Everything that was being done during this visit was explained in detail beforehand. Thank you for making my visit pleasant.

Dr Robert and his assistant where the greatest I’m very pleased with them. Thanks for your great work !!

I have called twice last week and twice today and have not had any response whatsoever. I need help and I need it fast..PLEASE HELP ME! .DR MAHAJAN IS GREAT! I COULDNT ASK FOR ANYONE BETTER. However, trying to get through to someone to talk to is impossible.

There was a bit of a mix up on my appointment time and your staff immediately took action and was able to get me in. The mixup may have very well been my mistake, but they quickly and professionally got everything right. I so appreciate their help.

The doctor she made sure at I understand my health

Very formal and I didn’t feel rushed by him.

I have been going to see doctor Jay mahajan.DO has been my doctor for over 4 years I have no complaints he's very nice he tell you exactly what's wrong with you he also informed if you need physical therapy or not what tests you need I highly recommend you

Everyone, including the nurse, nurse practitioner, and Dr. Mahajan were very pleasant and professional, as was the staff at check-in. However, my appointment was for 1:00, and I was not seen until a bit after 2:00.

Kind and thoughtful

Dr. Was nice and I am in the room and actually listen to me

I've received both treatment before this time my doctor explained what he had planned an

Dr and staff are amazing

On time Appointment All issues covered.

Overall great doctor. (Doesn’t ignore your questions or act egotistical) overall good doctor. *Only took a star off due to constant scheduling issues.

Excelente

Thank you for excellent patient care

Every one in the office was very friendly and professional. The doctor explained everything as he performed his tasks. Would highly recommend.

He was very concerned with my symptoms and is determined to get to an answer for me. I like him.

Appreciate very much Dr. Balsiger's explanation of things and answers to questions

Awesome visit

Great Facility only they need a better system for patient to be able to cancel an appointment on the weekend so patient won’t be charged a cancellation fee because a no show fee will be accessed to patient if appointment is not canceled within 24 hours of appointment.answering service is no use because they claim you can leave a message for the office and LV Neurology Center website doesn’t not allow you to send messages either.tried calling,tried using the website to cancel appointment but it was worthless trying because like I said answering service would not take message and website was not working properly.get rid of your answering service they’re of no use.

Very professional, he explained everything to me,

Very good

Great!!!

Every one was nice and great communication

The wait was too long my back hurt

This was my first visit/appointment. There was a lot going on and I felt rushed and that my concerns/questions were not addressed. I’m hoping future interactions will be better.

Dr. Mahajan was thoughtful, thorough and very helpful. I really appreciate that he took the time with me. I am beyond grateful.

Very good dr I really recommend them

Exellente

Impressively organized office move swiftly through the process.Medical staff helped me to understand my situation and is planning to help me with improving my situation.

Excellent

I was impressed with the welcome greeting and the practice staff smiles including Dr. Mahajan. As a new patient, going online to the practice patient portal made filling out the paperwork so easy and done before your arrival. Unlike other doctors, you fill out the paperwork while waiting to see the doctor which can be frustrating. I was surprised that I didn't have to wait long in the lounge but was very disappointed how long I waited in the back to see Dr. Mahajan. Despite that and the fact doctor's are on a tight schedule, I realize the staff and Dr. Mahajan do the best they can. I was highly impressed by Dr. Mahajan who demonstrated a lot of compassion and concerns about my condition. Unlike other doctors, as a new patient, he had my medical records on hand so he was well informed in advance. As a new patient, I was highly satisfied with him and his staff. I have future tests to be done so Dr. Mahajan can find out what is causing my symptoms. Dr. Mahajan comes highly recommended and I understand why. Despite all of that, I normally would have given less stars but decided to give five stars. Be prepared for a very long wait. If you're not comfortable with that, then this isn't the practice or doctor for you. I was a little disappointed that I left the practice with unanswered questions and a little confused. That's because I was one of his last patients which I was seen that ran after hours so I wasn't able to schedule a follow-up appointment. Never the less, I will reach out to the practice and let the receptionist know I never got a follow-up appointment. I can easily do this via the patient portal.

As usual, caring, courteous staff. Dr. Balsiger was very attentive and thorough. Took my concerns seriously and we will followup with further testing to assess heath issues.

I was very pleased with my appointment with my doctor Mahajan.He addressed all my concerns and he made me feel comfortable to confront the difficult time that I am going through with my health problems at this time.

I was very pleased with the Doctor's appointment with Dr Mahajan.He addressed all my concerns and made comfortable to confront the difficult problems that I going through with my health right now.

All good. Everyone was nice. Mostly clean.

Dr. M was very helpful in explaining in depth the procedures and tests he plans to have me take. Overall he is a very friendly and kind person. I feel very comfortable in his care.

Staff was very respectful and through ŵith check in process as I had filled out documents online. Celestine, was excellent in taking my information as well as giving me the information on testing that would have to be performed. Check out with Liz was fast and friendly. Giving me all information I needed to make future testing apps. This team, I have to say, is much more through then the previous neurology office I experienced.

Very professional, helpful, lots of advice. Etc.

On time; a well oiled machine

I am Larry’s mom and guardian, along with his stepdad, due to stroke May 2021. Larry enjoys his interactions with Dr. Balsiger. The October 3, 2023 appointment went very well. As a result of this appointment Larry will have a nerve test on his right side. Larry has been concerned about his right side since he recovered enough to realize there was a problem. Dr Balsiger cares about his patients… you can tell that by his conversation with Larry. After Larry’s first appointment with Dr. Balsiger, he stated that he would like to spend time outside the office with Dr. Balsiger just talking with him. We all love Dr. Balsiger… Larry’s stepdad and I appreciate him and feel he is helping Larry.

Dr and Staff were fantastic 45 minute wait in Exam Room was not

Dr.Jay was a very sweet soul. Everything he said and did was with the utmost caring for my well-being. He was very informative and didn’t make me feel like I was just an “appointment “ he took the time to really hear me and my concerns.

The caring staff is outstanding. Thank

I didn't see Dr. Robert Balsiger. I seen Dr. Celestinu Aquilar. She was amazing and very informative. She had patient and the time to hear me out. I also wanted to say her team was also friendly and warming. I highly recommend Dr. Celestinu Aguilar and her team.

Great doctor and staff

Clean,friendly,waiting was not too long. Tests and Lab in the same building. Super convenient

Dr. Mahajan was so kind. He did not rush me on explaining why I came in. He sounds like he will be thorough in testing me to find out why and what is going on.

Very good to excellent.

Very organized and very detailed with information given. The office is clean as well.

Test was performed in a timely manner . NO FOLLOW UP ONLY WITH PRIMARY CARE DOCTOR..I STILL NEED A RESOLUTION. FOR MY NUMB FINGERS AND HANDS AND NECK.. Can anything be done about the numbness.. The cause of why all of a sudden.. Had Bariatic weight loss surgery in 2009. Could it be I'm not utilizing vitamins in food there for causing the tingling in fingers, hair loss, fatigue ,not wanting to eat.. dehydration ..various other physical problems. Could it be from the Caudra Equana Syndrome . This Syndrome causes many other physical problems. It is a Neurological Syndrome.. Emergency surgery to put back nerves in spine after being out of spinal fluid for about 48 hours causing nerve damage . Urgent Care at Southwest medical sent me home with flexerel and told me to stay active. They had no clue it was a Spine problem. Could not urinate until after the Spine surgery. Any solutions for the tingling in fingers and hands plus upper back of neck hurting. These are new problems..Any solutions or do I just live with it ? Will it get worse? If my hands go I'm in real trouble.. Now I need your feedback please!

Esepcional

Very good appointment, covered a lot of things and set up a plan of action

DR. WAS VERY COURTESEY AND EXPLAINED THE DIGNOSIS VERY THOUROULY.

I was able to actually see Dr. Mahagan That’s really who I came to see. He’s always kind, positive, caring. The thing that’s hard is having to wait 6 months to see him. Don’t feel like I’m getting anywhere with resolving my health issues. I’ve had 3 - 4 yrs of dealing with chronic pain all over my body since I started seeing Dr. Mahagan. So I would appreciate to not wait 6 months before actually seeing him. I know he’s really popular and so many patients it’s hard. I think more would be accomplished it we could come in more often.

I feel-good being a part of my treatment and Dr Mahajan has a great smile and he knows. I trust him

Staff was extremely nice.

Very thoughtful and thorough.

Very impressed with Dr. Mahayana and staff.

very helpful, friendly, he helped me all the time making me feel better and making sure I didn't feel any pain.

They are always kind and don't make me wait to long.

Quick

Muy buen servicio muy amables y carismaticos recomendable

Dr. Balsiger was quite pleasant. Reception desk and nurses were friendly and knowledgeable. Wait in exam room was somewhat lengthy. Aproximately 40 Minutes, hopping for shorter weight next time. Overall friendly and knowledgeable staff and Doctor.

The great doctor

You seem so busy, especially the front desk reception. It’s awkward to stand there and not be acknowledged because faces are glued to computer screens. But, somehow, you have been able to get me in on time and provide excellent service. I can imagine so much going on behind the scenes. I feel well taken care of.

Received medical information regarding my case.

Jay mahajan is awesome caring so polite love seeing him But calling his office is terrible no one answers can't get threw lucky if the call u back when they get your voice message

He’s a cool.

Very positive visit with Dr Robert Balsiger. I really recommend this Doctor.

Kind, likeable, professional

Yes

Dr. Mahajan was knowledgeable and enthusiastic

Check in was fast and excellent doctor is wonderful. Didn’t like check out was so long Waited 15-20 minutes.

Wonderful helpful

Fast and easy. :-)

I found Dr. Vickers for be professional and knowledgeable. I have no complaint with the doctor. Also, the back-office staff was very good. But do have a complaint with the front office, they are unprofessional and, in my opinion, incompetent. Called for an appointment, stated they would call me back, never did, had to send an email to get an appointment. Dr. Vickers has ordered Mri & CT scans with contrast, need to know what to do with my iodine allergy. I have left a message asking for the prior authorization to be put in, I have spoken with the back-office assistant, he stated he would ask them to submit it, I have emailed the office asking for it to be submitted to Humana and why I need time to address the allergy with my PCP. It has not been put in and I have not been contacted. The front office needs a good professional office manager, to get it straight. It is all over online how horrible this front office is.